Support

Talk to a person.

Email us and a member of the team will reply. Please include the email address on your account so we can find you faster.

General support

support@mothcard.io

Cards, applications, top-ups and transactions.

Privacy requests

privacy@mothcard.io

Access, correction, deletion and withdrawal of consent.

In the app

Open Contact support in the app for the fastest route to a person. Use only the official entry inside the app.

Download the app only from www.mothcard.io, from the update prompt inside the app, or from your phone's own app store. Never install a package sent to you in a chat group or found on a third-party site. Contact us only through the support entry inside the app, or by writing to our mothcard.io addresses. We will never ask you for a verification code or your full card details.